Brenda K. Johnson Summary of Qualifications Exceptional in needs assessment, setting objectives, and analysis; superior ability to generate ideas and to assimilate information; strong work ethic; successful in prioritizing and planning to achieve goals and vision. Expertise in the design of computer based training (CBT), editing, and computer graphics. • Design and Development of Computer Based Training • Computer Graphics • Research: Data Analysis and Written Reports • Web Authoring Computer Skills: General: Microsoft Office Suite Adobe PageMaker, Illustrator, Premiere, After Effects, and PhotoShop Sonic Foundry Sound Forge Jasc Paint Shop Pro Discreet 3DS Max 6.0 Macromedia: Flash, Director, and Dreamweaver GroupWise and Outlook e-mail HTML coding Typing: 60 wpm CBT: DSI CourseBuilder Macromedia Authorware HyperStudio Sound Forge HyperCard Professional Experience 2005 - 2006 ITT Technical Institute, Cordova, Tennessee Multimedia Instructor Taught postsecondary multimedia classes: Instructional Design, 3D Modeling, Visual Design, Web Authoring, Animation, Broadcast Graphics, Interactive Communication, Video and Audio Techniques. Developed course syllabi, presentations, and quizzes. Committed to providing high-quality education. 2002 – 2003 FedEx Express, Memphis, Tennessee Systems Support Analyst Analyzed organizational requirements and practices to provide application support of Point of Sale, scanning technologies, and various tools for customer service agents and managers. Assisted software engineers in resolving design issues. Utilized VNC Viewer, Net Meeting, and PC Anywhere to access remote computers to analyze and resolve immediate issues. Documented all calls and activities in Nexus system. Participated in User Acceptance Testing. Participated in corporate and divisional projects. 2001 – 2002 FedEx Express, CBT Development Specialist Developed computer based training modules using Authorware. Reviewed and edited scripts. Set up and operated sound recording equipment to record voiceover talent and processed audio using SoundForge. Used digital cameras to photograph people, scenes, and objects and processed photos using Paint Shop Pro. Introduced working with a shot list to ensure necessary footage. Also created original graphics to illustrate training scripts. Compiled current answer keys for courseware. Proofread and edited CBT Standards Manual. 1996 - 2001 Le Bonheur Children’s Medical Center; Memphis, Tennessee Instructional Design and Technology Specialist Worked with content area specialists to design, develop, and implement computer based training and other forms of instruction for clinical and support staff. Created graphics, flyers, brochures, signs; and presentations. Served on hospital safety committee and coordinated safety training for all staff. Maintained a liaison relationship between information technology department and in-house associates, including teaching courses in Windows 95 and Microsoft Office applications. 1994 - 1996 Fournier Learning Strategies; Memphis, Tennessee Educational Counselor Administered assessment recommendations with teen clients. Completed client progress reports. Ensured program goals were met and summarized problems and achievements. Maintained strong networking and communication links per individual client. 1990 - 1994 Memphis State University; Memphis, Tennessee Research Assistant Implemented all aspects of research including: writing reports, coding transcripts, developing surveys, analyzing data, correspondence, testing, and project development. Coordinated student subject pool. Presented research at weekly cognitive science meetings. Education University of Memphis Masters of Science, December 1992 Curriculum and Instruction Instructional Design Bachelor of Arts, cum laude, August 1991 Psychology Philosophy